Fulfillment Policy

Our fulfillment policy outlines the terms and conditions governing the delivery of our services.

1. Service Delivery Timeline:

Graphic Design and Illustration: Initial concepts will be delivered within the specified timeframe. Revisions will be completed within the specified timeframe after receiving client feedback.

Copywriting: Drafts will be provided within the specified timeframe. Revisions will be accommodated within the specified timeframe after client input.

2. Client Responsibilities:

Timely Communication: Clients are responsible for providing prompt and clear feedback during the revision process.

Content Submission: For copywriting services, clients must submit all necessary information and details promptly to avoid delays.

Approval: Clients are required to approve the final design or content before delivery is considered complete.

3. Revisions:

Initial Concepts: Clients are entitled to 3 revisions for initial concepts.

Revisions: Additional revisions beyond the specified limit may be subject to an additional fee.

4. Delivery Format:

Graphic Design and Illustration: Final files will be delivered in a mutually agreed-upon format (e.g., JPEG, PNG, PDF, etc.).

Copywriting: Final content will be delivered in the agreed-upon format (e.g., Word document, PDF).

5. Satisfaction Guarantee:

We strive for client satisfaction. If, for any reason, you are not satisfied with the delivered product, please contact us within 14 days, and we will work to address your concerns.

6. Delays and Force Majeure:

While we make every effort to meet deadlines, we are not liable for delays caused by unforeseen circumstances or events beyond our control (e.g., natural disasters, technical issues).

7. Payment:

Full payment is required before the final delivery of the project.

Payment details and terms are outlined in the invoice provided.

8. Cancellation:

Clients may cancel a project at any time, but fees may apply depending on the stage of the project.

9. Confidentiality:

We respect the confidentiality of our clients' information and will not disclose any project details without explicit permission.

By engaging with Draft Nine, clients agree to abide by this fulfillment policy. This policy may be updated, and clients will be notified of any changes. If you have any questions or concerns, please contact us using the "Contact" button in the header bar.

Thank you for choosing us. We look forward to delivering exceptional creative solutions for your business.

Terms of Service

Thank you for choosing Draft Nine for your graphic design, illustration, and copywriting needs. Please read the following Terms of Service carefully. These terms govern your use of our services.

1. Acceptance of Terms:

By engaging with Draft Nine, you agree to comply with and be bound by these Terms of Service. If you do not agree, please refrain from using our services.

2. Scope of Services:

Draft Nine provides graphic design, illustration, and copywriting services as described in the service agreement. Any additional services must be agreed upon in writing.

3. Client Responsibilities:

Clients are responsible for providing accurate and complete information necessary for the fulfillment of services.

Clients must adhere to the agreed-upon communication channels and respond promptly to requests for feedback or information.

4. Intellectual Property:

All intellectual property rights, including but not limited to copyrights, remain the property of Draft Nine until full payment is received. Upon full payment, clients will receive the necessary rights to use the final product.

5. Confidentiality:

Draft Nine respects the confidentiality of client information and will not disclose project details without explicit permission.

6. Payment:

Full payment is required before the final delivery of the project.

Late payments may be subject to fees or interest as outlined in the invoice.

7. Cancellation and Refunds:

Clients may cancel a project at any time, but fees may apply depending on the stage of the project.

Refunds are not provided for completed or partially completed projects.

8. Revisions:

Clients are entitled to the number of revisions specified in the service agreement. Additional revisions may be subject to an additional fee.

9. Delays and Force Majeure:

Draft Nine is not liable for delays caused by unforeseen circumstances or events beyond our control, including but not limited to natural disasters and technical issues.

10. Limitation of Liability:

Draft Nine is not liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.

11. Governing Law:

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved through arbitration in accordance with the rules of the United States.

12. Changes to Terms:

Draft Nine reserves the right to update these Terms of Service at any time. Clients will be notified of any changes.

By engaging with Draft Nine, clients agree to abide by these Terms of Service. If you have any questions or concerns, please contact us using the "Contact" button in the header bar.

Thank you for choosing Draft Nine. We look forward to providing you with exceptional creative solutions.

Privacy Policy

We take your privacy seriously, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect:

We may collect personal information, including but not limited to names, contact information, and project details, to provide our services. We only collect information that is relevant and necessary for the fulfillment of our services.

2. How We Use Your Information:

Personal information is used to communicate with clients, provide services, and process payments. We may also use aggregated and anonymized data for analytical and marketing purposes.

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to outside parties. Information may be shared with third-party service providers involved in the provision of our services, and they are obligated to keep the information confidential.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Retention of Information:

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Clients may request the deletion of their information after the completion of services.

6. Cookies and Tracking Technologies:

We may use cookies and similar technologies to enhance your experience on our website. You can set your browser to refuse cookies, but this may limit some functionalities.

7. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Children’s Privacy:

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Changes will be communicated through our website or directly to clients.

10. Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us using the "Contact" button in the header bar.

By engaging with Draft Nine, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.